GMs Speechgears jobs - Outreach Officer

Position: Outreach Officer

Location: Noida, Uttar Pradesh

Type: Full-Time, Work from Office

Responsibilities:

·      Customer Complaint Redressal: Redress customer complaints while maintaining healthy franchisee relations.

·      Client Relations: Develop and maintain good relations with existing clients to ensure continuity of business and keep the clients satisfied.

·      E-commerce Management: Make our presence on sites like Alibaba, India Mart etc, and troubleshoot any issues or queries with these sites.

·      Events & Workshops: Organize and run impactful events and workshops to present our products.

·      Webinars: Make product presentations once a week through webinars to our clientele and give an introduction and education on the same.

·      Query Handling: Act as a single point of contact for handling queries/issues re-routed from our company's official website and e-commerce platform.

Qualifications:

• Bachelor’s Degree (any discipline)
• Experience in outreach or community engagement
• Strong communication & project management skills

Preferred Qualifications:

• Degree in Communications, PR, or related field
• Familiarity with e-commerce platforms & customer service
•  Female employees are preferred

Benefits:

• Competitive salary with performance-based incentives.
• Paid time off and holidays.
• Opportunities for professional development and career advancement.
• Dynamic and supportive work environment.

How to Apply:

• Send your resume