Job Role and Responsibilities:
Oversee the daily operations of the outlet to ensure smooth functioning.
Manage customer service and ensure high-quality service standards.
Supervise and motivate outlet staff to achieve targets.
Maintain stock levels and ensure proper inventory management.
Ensure cleanliness, safety, and compliance with health regulations.
Handle customer complaints and resolve issues promptly.
Coordinate with the central office to ensure proper product deliveries.
Maintain sales records and report performance regularly.
Implement promotional activities to boost sales.
Skills and Qualifications:
Previous experience in retail or outlet management.
Strong leadership, organizational, and problem-solving skills.
Excellent communication and customer service skills.
Ability to work in a fast-paced environment.
Familiarity with inventory management systems.