Velik HR jobs - Operations Executive - Customer Service

Operations Executive - Customer Service

Velik HR

Panaji

Fresher

16,444 - 16,444 Per Month

B.Com, BA, BBA/BBM, BCA

Job Description

Job Description: Operations Executive - Customer Service

Client: Open Destination Infotech Pvt Ltd

Position: Operations Executive - Customer Service

Experience: Fresher

CTC: ₹20,820/- per month

In-Hand Salary: ₹16,444/- per month

Working Days: Monday to Friday

Work Schedule: 9:00 AM to 6:00 PM

Location: Panjim, Goa

Key Responsibilities:

Provide exceptional customer service support via phone, email, and chat.

Assist customers with inquiries, issues, and product information.

Maintain accurate records of customer interactions and transactions.

Collaborate with team members to ensure customer satisfaction and operational efficiency.

Identify opportunities for process improvement and provide feedback to management.

Participate in training sessions and team meetings to enhance skills and knowledge.

Qualifications:

Excellent verbal and written communication skills.

Strong problem-solving abilities and attention to detail.

Ability to work independently and collaboratively in a team environment.

Willingness to learn and adapt to new challenges.

Proficiency in basic computer skills; familiarity with CRM software is a plus.

What We Offer:

A supportive and dynamic work environment in Panjim, Goa.

Opportunities for growth and career advancement.

Comprehensive training to develop your skills.

Friendly team atmosphere with open communication.

Application Process:

If you are a motivated individual looking for an opportunity to grow and learn in the customer service field, we invite you to apply! Please submit your resume and a brief cover letter outlining your interest in this role.

Job Particulars

Role BPO / Customer care

EducationB.Com, BA, BBA/BBM, BCA

Who can applyFreshers

Hiring Process Face to Face Interview

Employment TypeFull Time

Job Id1747308

Job Category BSc/BCA/BBM , Tech Support

Locality Address Santa Inez

StateGoa

Country India

About Company

Velik HR

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