The Role: We are seeking a highly motivated and organised Operations Coordinator to join our team. In this role, you will play a crucial part in ensuring the smooth running of our operations by managing internal and external stakeholder relations and efficiently handling queries and escalations.

Responsibilities:

• Manage internal and external stakeholder relationships, fostering positive and productive communication.

• Efficiently handle queries and escalations, providing timely and accurate resolutions.

• Maintain accurate records and documentation.

• Contribute to the continuous improvement of operational processes.

• Collaborate effectively with colleagues across different departments.

Required Skills:

• 1+ years experience as an Operations Coordinator or Customer Support Executive.

• Excellent communication skills (oral and written).

• Proactive and ability to work independently and collaboratively.

• Strong problem-solving and analytical skills.

• Ability to prioritize tasks and manage multiple deadlines effectively.

• Proficiency in Microsoft Office Suite.

Benefits:

• Competitive salary and benefits package.

• Opportunity to work in a dynamic and fast-paced environment.

• Be part of a supportive and collaborative team.

• Career development opportunities within a growing company

Bardwood Support Services is a leading UK-based recruitment specialist to the facilities industry. We pride ourselves on providing exceptional service and building strong relationships with our clients and employees.