Job Role of an Office Receptionist

Role and Responsibilities:

· Front Desk Management:

· Greeting Visitors: Welcome guests warmly, providing a positive first impression of the company.

· Managing Phone Calls: Answer and direct incoming calls, take messages, and relay information accurately.

· Handling Mail and Deliveries: Receive, sort, and distribute mail and packages.

Administrative Duties:

· Scheduling Appointments: Manage calendars, schedule meetings, and coordinate with different departments.

· Maintaining Records: Keep track of visitor logs, maintain files, and manage office supplies inventory.

· Data Entry: Input and update information into databases or spreadsheets.

· Customer Service:

· Addressing Inquiries: Respond to general questions and concerns from visitors and employees.

· Providing Assistance: Help visitors with directions, information, or any specific needs they might have.

Office Support:

· Coordination: Work with other staff members to ensure smooth operation of office functions.

· Handling Emergencies: Be prepared to manage emergency procedures and ensure safety protocols are followed.

· Professional Appearance:

· Maintaining the Reception Area: Ensure the reception area is tidy, organized, and presentable.

· Handling Payments: If applicable, manage transactions and billing procedures.

· Grooming and Appearance

· Dress Code:

· Professional Attire: Wear business attire that is clean, pressed, and appropriate for the workplace. For most offices, this means a suit or business casual wear.

· Neatness: Ensure clothing fits well and is free of wrinkles, stains, or tears.

· Personal Hygiene:

· Cleanliness: Maintain good personal hygiene, including regular grooming, clean hair, and minimal use of strong fragrances.

· Nails: Keep nails trimmed and clean; avoid overly bright or chipped nail polish.

· Hair and Makeup:

· Hair: Hair should be neatly styled and kept away from the face. Avoid extreme or unconventional hairstyles unless specifically acceptable in your office environment.

· Makeup: If wearing makeup, keep it natural and professional. Avoid overly dramatic or heavy makeup.

· Accessories:

· Jewelry: Wear minimal and subtle jewelry that does not distract or create noise. Avoid large or flashy pieces.

· Bags: Choose a professional-looking bag that complements your attire and is appropriate for an office setting.

· Body Language and Manners:

· Positive Attitude: Maintain a friendly and approachable demeanor.

· Professionalism: Be polite and respectful in all interactions. Good posture and a warm smile can greatly enhance the reception experience

· Salary : Rupees 121200 LPA (Net Take Home)+ 6months Probation Completed Started ESIC & PF