Responsibilities:
Conducting market research to identify potential customers and generate leads
Making outbound calls to prospective customers and explaining our products or services
Assessing customer needs and recommending the appropriate solutions
Handling customer objections and providing suitable solutions or alternatives
Closing sales and achieving monthly targets
Maintaining a high level of customer satisfaction through excellent service
Updating customer information in the database and keeping accurate records
Collaborating with the sales team to ensure a seamless customer experience
Qualifications:
Proven experience in telemarketing or sales
Excellent communication and interpersonal skills
Ability to persuade and influence customers
Knowledge of sales techniques and principles
Strong customer service skills
Ability to work in a target-driven environment
Attention to detail and good organizational skills
Proficient in using CRM software