Client of Teamlease jobs - Manager CPA - Operations

Manager CPA - Operations

Client of Teamlease
experience Fresher
salary Salary not disclosed
qualification
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Posted: 1 Month ago
Views: 3
Applications: 0
Openings: 1

Job Description

Manager CPA - Operations
  • Handle day-to-day escalations and close cases
  • Managing manpower as per variable demand in products and skillset of Agents
  • Plan shifts to cater to the volumes
  • Audit sample files and share feedback with Supervisors and Agents
  • Conduct regular training and refresher for CPA Agents and Supervisors
  • Organize training and refresher for Sales team and prepare FTNR MIS reports for improvement
  • Perform UAT on Test cases
  • Suggest system enhancements for improving TAT and reducing manpower

Job Particulars

EducationMBA/PGDM
Who can applyFreshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1755160
StateMaharashtra
Country India

About Company

Client of Teamlease
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