Key Duties:
- Client handling
- Explaining process to clients
- Interaction with clients
- Updating their certificates
- Back end process
- Updating sheets regularly
- Answering phone calls
- End to end process of certificate handling.
Responsibilities:
Establish and maintain effective communication channels between organizations or departments.
Act as the primary point of contact for communication between stakeholders.
Facilitate meetings, discussions, and negotiations to ensure effective collaboration.
Monitor and assess the effectiveness of collaborative efforts and communication strategies.
Resolve conflicts and address concerns to maintain a cohesive operational environment.
Prepare and present reports on communication and collaboration activities.
Develop and implement strategies to improve interdepartmental or inter-organizational relationships.
Skills:
Conflict Resolution
Project Management
Public Speaking
Relationship Building
Strategic Planning
Documentation
Interpersonal Communication
Report Writing