jobs near me
JOBS NEAR ME
JOBS
dropdown
MORE
dropdown






  1. Home/ 
  2. Jobs/ 
  3. India/ 
  4. Tiruchirapalli/ 
  5. L1 Support Engineer

Client of Freshersworld jobs - L1 Support Engineer

L1 Support Engineer

Client of Freshersworld
location
Tiruchirapalli
experience Fresher
salary Salary not disclosed
qualification
BCA, BE/B.Tech
share this job
save job
Quick Apply
Be the first to apply
Posted: 25 Days ago
Views: 0
Applications: 0
Openings: 1

Job Description

L1 Support Engineer
  • Provide support to internal / external customers while adhering to the set SLA parameters.
  • Facilitate calls with customers to explain/resolve/address the issues raised to technical support team
  • Perform initial troubleshooting, do analysis, test service flows to resolve customer’s concerns
  • Collaborate / coordinate with backend teams in identifying / resolving customerissues.
  • Capture and document all queries / concerns via the ticketing tool / email/ calls.
  • Responding to customers via various communication channels and to provide timely revert / updates / notifications.
  • Share periodic updates and feedbacks on regular basis.
  • Maintain regular tracker(s) and publish reports to all stakeholders.
  • Ensure 100% adherence to team’s and organizational processes.
  • Time Management
  • Ticket management
  • Customer response and engagement
  • Cross-functional communication and coordination

Job Particulars

Role Engineer
EducationBCA, BE/B.Tech
Who can applyFreshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1766556
Job Category Core Technical , BSc/BCA/BBM
StateTamil Nadu
Country India

About Company

Client of Freshersworld
Similar Jobs
Pumps Design Engineer
CLIENT OF FRESHERSWORLD
experience Fresher
locationTiruchirapalli
salary Salary not disclosed
1 Month ago
Quick Apply
Mechanical Engineer
FRESHERSWORLDCOM
experience Fresher
locationTiruchirapalli
salary 25,000 - 50,000 Per Month
11 Days ago
Quick Apply
Mechanical Engineer
CLIENT OF TEAMLEASE
experience Fresher
locationTiruchirapalli
salary 25,000 - 50,000 Per Month
21 Days ago
Quick Apply
Laptop Support Engineer
CLIENT OF FRESHERSWORLD
experience Fresher
locationTiruchirapalli
salary 25,000 - 50,000 Per Month
1 Month ago
Quick Apply
left slide     right slide
Jobs By LocationVIEW ALL
Others also searched for
Job Details Videos
VIEW ALL
Active Jobs By Role
Accountant (450) Admin (14) Agriculture and Dairy (0) Architect (239) Bartender (0) Beauticians / Spa (13) Bouncer (1) BPO / Customer care (3245) Caretaker / Nanny (0) Carpenter (0) Cashier (0) Cleaner / Washer (1) Construction / Laborer (2) Content Writer (255) Counsellor (134) Cook / Chef (39) Data Analytics (11) Data Entry / Back Office (1091) Design / Animation (739) Delivery (45) Digital marketing / SEO (433) Draughtsman/Draftsman (2) Driver (2) Doctor / Physician (40) Electrician (8) Engineer (7358) Engraver (0) Event Planner (0) Fire Fighter (0) Fitter (0) Gardener(Mali) (0) Ground Staff (0) Hospitality Executives (151) Housekeeping (0) HR (686) Insurance Consultant (0) Lab Technician (1) IT Software-Engineer (8211) IT - Mobile Developer (998) IT Software-QA/Tester (36) IT Hardware Engineer (922) Language Translator (2) Legal (1) Librarian (0) Management Trainee (409) Mechanic (225) Media / Journalism (94) MIS Executive (4) Moulder (0) Nurse (229) Nutritionist / Dietician (0) Operations (8) Office Assistant / Helper (7) Operator / Machinist (1) Packager (10) Painter (0) Pharmacist / Medical Rep (65) Photographer / Videographer (1) Physiotherapist (0) Plumber (0) Research/JRF/SRF (35) Receptionist / Front Office (185) Retail / Store Executive (87) Rigger (0) Sales / Marketing (1640) Security / Guards (3) Sports Trainer (0) Tailor/ dress designer (42) Teacher (166) Tool & Die Maker (0) Tourist Guide (0) Trainer (4) Waiter / Steward (3) Ward Boy (0) Warehouse Executive (6) Welder (0) Others (67)
safety tipsSafety Tips
Teamlease does not charge any kind of payment for a job.
get job tipsHow to get a Job early? Follow these tips

1.The more the Jobs you apply, the higher your chances of getting a job.

2. Keep your profile updated Update

Recruiters prefer candidates with complete profile information.

3. Keep visiting the Teamlease.com daily

Daily visit will ensure you won’t miss out on any Job opportunity.

4. Watch videos to improve Watch videos

Be a better candidate than others by watching these Job-related videos.

jobs by roleJobs By Roles
jobs by cityJobs By Cities
Information
Contact Us|Business Enquiries|FAQ|Blog|Referral
Copyright © 2024 TeamLease. All rights reserved
ISO 27001 Information Technology Security Management System. Certified by British Standards
Terms & Conditions|Privacy Policy|Sitemap1732340351
Teamlease
Partner Sites
Freshersworld
Myteamlease
Apprentices