Client of Freshersworld jobs - L1 Support Engineer

L1 Support Engineer

Client of Freshersworld
experience Fresher
salary Salary not disclosed
qualification
Read More...
share this job
save job
Quick Apply
Be the first to apply
Posted: 1 Month ago
Views: 0
Applications: 0
Openings: 1

Job Description

L1 Support Engineer
  • Provide support to internal / external customers while adhering to the set SLA parameters.
  • Facilitate calls with customers to explain/resolve/address the issues raised to technical support team
  • Perform initial troubleshooting, do analysis, test service flows to resolve customer’s concerns
  • Collaborate / coordinate with backend teams in identifying / resolving customer issues.
  • Capture and document all queries / concerns via the ticketing tool / email/ calls.
  • Responding to customers via various communication channels and to provide timely revert / updates / notifications.
  • Share periodic updates and feed backs on regular basis.
  • Maintain regular tracker(s) and publish reports to all stakeholders.
  • Ensure 100% adherence to team’s and organizational processes.
  • Time Management
  • Ticket management
  • Customer response and engagement
  • Cross-functional communication and coordination

Job Particulars

Role Engineer
EducationBCA, BE/B.Tech, BSc
Who can applyFreshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1749243
StateAssam
Country India

About Company

Client of Freshersworld
Similar Jobs
Mechanical Engineer
A CLIENT OF FRESHERSWORLD
experience Fresher
locationSilchar
salary 25,000 - 50,000 Per Month
20 Days ago
Quick Apply
Trainee Software Engineer
A CLIENT OF FRESHERSWORLD
experience Fresher
locationSilchar
salary 25,000 - 50,000 Per Month
27 Days ago
Quick Apply
Devops Engineer
A CLIENT OF FRESHERSWORLD
experience Fresher
locationSilchar
salary 25,000 - 50,000 Per Month
1 Month ago
Quick Apply
experience 2 Years
locationSilchar
salary 25,000 - 50,000 Per Month
1 Month ago
Quick Apply
Mechanical Design Engineer
A CLIENT OF FRESHERSWORLD
experience Fresher
locationSilchar
salary 25,000 - 50,000 Per Month
1 Month ago
Quick Apply
Mechanical Engineer
CLIENT OF FRESHERSWORLD
experience Fresher
locationSilchar
salary 35,000 - 60,000 Per Month
16 Days ago
Quick Apply
Mechanical Engineer
CLIENT OF FRESHERSWORLD
experience Fresher
locationSilchar
salary 25,000 - 50,000 Per Month
22 Days ago
Quick Apply
Mechanical Design Engineer
A CLIENT OF FRESHERSWORLD
experience Fresher
locationSilchar
salary 25,000 - 50,000 Per Month
1 Month ago
Quick Apply
DevOps Engineer
A CLIENT OF FRESHERSWORLD
experience 4 Years
locationSilchar
salary 25,000 - 50,000 Per Month
1 Month ago
Quick Apply
Junior Mechanical Engineer
CLIENT OF FRESHERSWORLD
experience Fresher
locationSilchar
salary 25,000 - 50,000 Per Month
1 Month ago
Quick Apply
Civil Engineer
A CLIENT OF FRESHERSWORLD
experience Fresher
locationSilchar
salary 25,000 - 50,000 Per Month
1 Month ago
Quick Apply
Mechanical Engineer
A CLIENT OF FRESHERSWORLD
experience Fresher
locationSilchar
salary 25,000 - 50,000 Per Month
1 Month ago
Quick Apply
Mechanical Engineer
A CLIENT OF FRESHERSWORLD
experience Fresher
locationSilchar
salary 25,000 - 50,000 Per Month
1 Month ago
Quick Apply
Electrical Engineer
A CLIENT OF FRESHERSWORLD
experience Fresher
locationSilchar
salary 25,000 - 50,000 Per Month
22 Days ago
Quick Apply
Project Engineer
A CLIENT OF FRESHERSWORLD
experience Fresher
locationSilchar
salary 25,000 - 50,000 Per Month
24 Days ago
Quick Apply
System Engineer
A CLIENT OF FRESHERSWORLD
experience Fresher
locationSilchar
salary 25,000 - 50,000 Per Month
25 Days ago
Quick Apply
Product Designer
A CLIENT OF FRESHERSWORLD
experience 2 to 4 Years
locationSilchar
salary 25,000 - 50,000 Per Month
29 Days ago
Quick Apply
Manufacturing Engineer
CLIENT OF FRESHERSWORLD
experience Fresher
locationSilchar
salary 25,000 - 50,000 Per Month
1 Month ago
Quick Apply
Associate Quality Engineer
A CLIENT OF FRESHERSWORLD
experience Fresher
locationSilchar
salary 25,000 - 50,000 Per Month
1 Month ago
Quick Apply
Software Test Engineer
A CLIENT OF FRESHERSWORLD
experience Fresher
locationSilchar
salary 25,000 - 50,000 Per Month
1 Month ago
Quick Apply
left slide     right slide
Active Jobs By Role
Accountant (420) Admin (14) Agriculture and Dairy (0) Architect (239) Bartender (0) Beauticians / Spa (13) Bouncer (1) BPO / Customer care (3229) Caretaker / Nanny (0) Carpenter (0) Cashier (0) Cleaner / Washer (1) Construction / Laborer (2) Content Writer (251) Counsellor (131) Cook / Chef (39) Data Analytics (11) Data Entry / Back Office (1086) Design / Animation (698) Delivery (44) Digital marketing / SEO (414) Draughtsman/Draftsman (2) Driver (2) Doctor / Physician (40) Electrician (8) Engineer (7224) Engraver (0) Event Planner (0) Fire Fighter (0) Fitter (0) Gardener(Mali) (0) Ground Staff (0) Hospitality Executives (148) Housekeeping (0) HR (657) Insurance Consultant (1) Lab Technician (1) IT Software-Engineer (8054) IT - Mobile Developer (996) IT Software-QA/Tester (32) IT Hardware Engineer (823) Language Translator (2) Legal (1) Librarian (0) Management Trainee (375) Mechanic (224) Media / Journalism (90) MIS Executive (4) Moulder (0) Nurse (229) Nutritionist / Dietician (0) Operations (8) Office Assistant / Helper (7) Operator / Machinist (1) Packager (10) Painter (0) Pharmacist / Medical Rep (64) Photographer / Videographer (1) Physiotherapist (0) Plumber (0) Research/JRF/SRF (35) Receptionist / Front Office (180) Retail / Store Executive (82) Rigger (0) Sales / Marketing (1560) Security / Guards (3) Sports Trainer (0) Tailor/ dress designer (41) Teacher (161) Tool & Die Maker (0) Tourist Guide (0) Trainer (4) Waiter / Steward (3) Ward Boy (0) Warehouse Executive (6) Welder (0) Others (65)
safety tipsSafety Tips
Teamlease does not charge any kind of payment for a job.
get job tipsHow to get a Job early? Follow these tips

1.The more the Jobs you apply, the higher your chances of getting a job.

2. Keep your profile updated Update

Recruiters prefer candidates with complete profile information.

3. Keep visiting the Teamlease.com daily

Daily visit will ensure you won’t miss out on any Job opportunity.

4. Watch videos to improve Watch videos

Be a better candidate than others by watching these Job-related videos.