W3 designerz pvt ltd jobs - International Voice Process

International Voice Process

W3 designerz pvt ltd
experience 0.5 to 1 Year
salary 15,000 - 25,000 Per Month
qualification
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Posted: 16 Days ago
Views: 1
Applications: 0
Openings: 1

Job Description

Hiring immediately for international voice process for US shift
Candidate must have experience in international Bpo for more than 6 months-1 year and must have good communication skill.
Salary-15000-25000 per month + incentives 
Working days-5 days (7.30 pm -5.30 am)  Night shift

 

  • Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
  • Follow communication “scripts” when handling different topics
  • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
  • Seize opportunities to upsell products when they arise
  • Build sustainable relationships and engage customers by taking the extra mile
  • Keep records of all conversations in our database in a comprehensible way
  • Frequently attend educational seminars to improve knowledge and performance level
  • Meet personal/team qualitative and quantitative targets

Minimum Requirement:

  • Good Communication Skills
  • Good Problem-solving skills over the call
  • High energy level

 



Job Particulars

EducationB.Com, BA
Who can applyExperienced (0.5 to 1 Year)
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1769864
Job Category BPO
Locality Address Kolkata-Others
StateWest Bengal
Country India

About Company

It is a international bpo organisation
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