Megaaopes solutions jobs - International Voice Process

International Voice Process

Megaaopes solutions
experience Fresher
salary 22,000 - 24,000 Per Month
qualification
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Posted: 11 Hours ago
Views: 1
Applications: 1
Openings: 1

Job Description

  • Handle inbound/outbound customer calls regarding product/service inquiries and issues
  • Provide accurate information and assistance to customers
  • Resolve customer complaints and escalations in a professional manner
  • Excellent verbal and written communication skills in English
  • Strong customer service orientation
  • Ability to empathize with customers and provide appropriate solutions
  • Good problem-solving skills
  • Fluent in English
  • Active listening 
  • Provide customer support via phone calls for international customers, in multiple languages.
  • Troubleshoot customer queries and requests.
  • Manage customer expectations and ensure customer satisfaction.
  • Document customer interactions for review and follow-up.
  • Utilize computing and technical expertise to respond to customer inquiries.
  • Regularly review customer feedback and take measures to improve customer service.
  • Inform customers on the steps to follow to exploit services of the company.

Job Particulars

EducationB.Com, BA
Who can applyFreshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1743709
Job Category BPO
Locality Address Banaswadi
StateKarnataka
Country India

About Company

Megaaopes solutions
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