Megaaopes solutions jobs - International Voice Process

International Voice Process

Megaaopes solutions

Bangalore

Fresher

22,000 - 24,000 Per Month

B.Com, BA

Your Profile matches the job

Job is expired

Posted: 3 Months ago

Applications: 3

Openings: 1

Job Description

Handle inbound/outbound customer calls regarding product/service inquiries and issues
Provide accurate information and assistance to customers
Resolve customer complaints and escalations in a professional manner
Excellent verbal and written communication skills in English
Strong customer service orientation
Ability to empathize with customers and provide appropriate solutions
Good problem-solving skills
Fluent in English
Active listening
Provide customer support via phone calls for international customers, in multiple languages.
Troubleshoot customer queries and requests.
Manage customer expectations and ensure customer satisfaction.
Document customer interactions for review and follow-up.
Utilize computing and technical expertise to respond to customer inquiries.
Regularly review customer feedback and take measures to improve customer service.
Inform customers on the steps to follow to exploit services of the company.

Job Particulars

Role BPO / Customer care

EducationB.Com, BA

Who can applyFreshers

Hiring Process Face to Face Interview

Employment TypeFull Time

Job Id1743709

Job Category BPO

Locality Address Banaswadi

StateKarnataka

Country India

About Company

Megaaopes solutions

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