Inside Sales Specialist jobs in Kolkata at CoralRidge Management Consultant

We are hiring for the First Dedicated B2B Procurement Platform for entire
Steel Manufacturing Ecosystem. They are a one-stop web based Application for Steel Producers and Vendors to Steel Plants that provides Hi-Tech Inventory Management tools and a more rapid, efficient, organized, and reliable solution for the Procurement process.

INSIDE SALES SPECIALIST

Location: Kolkata, India

Experience: 1-3 years

Salary: 2.2-3 LPA (Based on Skill-sets, Interview performance & previous salary)

Role Overview:

We are seeking a dedicated and experienced Inside Sales Specialist (Telecaller) to join our fast growing team in Kolkata. The ideal candidate will have a strong background in handling customer inquiries and providing detailed information about our products and services. Experience in B2B/B2C sales is preferred, along with excellent communication and interpersonal skills. Fluency in English, Hindi, and Bengali, with clear pronunciation, is a must.

Key Responsibilities:

Customer Inquiries:

Handle customer inquiries via phone, email, and other communication channels to provide accurate and comprehensive information about products and services.

B2B/B2C Sales Experience:

Utilize the experience in B2B/B2C sales to address diverse customer needs and portfolios. Implement effective sales strategies to convert inquiries into sales.

Communication and Interpersonal Skills:

Demonstrate excellent communication skills, both verbal and written.

Product Demos:

Conduct product demonstrations as and when required, either virtually or in person.

Mail Management:

Manage and distribute incoming and outgoing mails efficiently. Ensure timely and accurate communication with customers and team members.

Language Proficiency:

Communicate fluently in English, Hindi, and Bengali. Ensure clear pronunciation without mother tongue influence.

Qualifications:

Bachelor's degree in any discipline.
Proven experience in handling customer inquiries and sales, ideally 1-3 years.
Excellent communication, presentation, and interpersonal skills.
Fluency in English, Hindi, and Bengali with clear pronunciation.
Strong organizational skills and attention to detail.

Growth Hierarchy

Inside Sales Specialist -> Senior Inside Sales Specialist -> Team Lead Inside Sales-> Inside Sales Manager -> Regional Manager Inside Sales -> Director Inside Sales