ICert Gobal jobs - Inside Sales Executive

JD 

Generating new sales and retaining existing customers

Communicating with customers making outbound calls to potential customers and following up on leads

answering potential customers questions and sending additional information per email

Research and discover methods to increase customer engagement

Maintaining an accurate record of all leads and actual sales

Addressing and resolving customer complaints

Provide weekly sales report

Generate leads and build relationships by nurturing warm prospects and finding new potential sales outlets.

Manage and respond to inbound sales inquiries via phone, email, and chat.

Understand customer needs and requirements to offer solutions and support them in achieving their goals.

Maintain and expand your database of prospects.

Achieve monthly sales quotas by successfully closing deals.

Collaborate with the sales team to share best practices and provide support.