Key Responsibilities:

• Coordinate the performance management and promotion processes ensuring adherence to timelines and accurate and fair reward decisions

• Coordinate with Career Counselors and Managers to enable the implementation of performance improvement plans

• Coach and advise Career Counselors to ensure effective delivery of difficult messages

• Review continuously the performance feedback for individuals within remit in order to anticipate and manage potential performance issues.

• Proactively monitor personnel issues or situations

• Communicate company-wide initiatives to group supported

• Attend community events and promote networking opportunities

• Support the career and professional development of all personnel by educating them on the career model providing guidance on career plans based on their goals and the goals of the group

• Advice personnel on required and elective training appropriate for development

• Monitor the supply of personnel by maintaining personnel information in all appropriate systems and reviewing and following up on all exceptions to chargeability and utilization targets

• Develop and distribute reports on a regular basis and upon request

Skills & Qualifications Required: