Job Responsibilities:
The individual will be responsible for overseeing and managing the following key areas:
1. Housekeeping:
- Ensuring cleanliness and organization of the premises
- Supervising cleaning staff and scheduling cleaning tasks
- Maintaining inventory of cleaning supplies and equipment
- Implementing and maintaining high standards of hygiene and sanitation
2. Food Management:
- Overseeing food preparation, storage, and serving
- Managing kitchen staff and coordinating meal schedules
- Ensuring compliance with food safety and health regulations
- Planning and budgeting for food supplies and expenses
3. Maintenance:
- Coordinating routine maintenance and repairs of buildings, equipment, and utilities
- Scheduling and supervising maintenance staff
- Managing maintenance budgets and contracts
- Ensuring compliance with safety regulations and standards
4. Staff Management:
- Supervising and guiding support staff, including housekeeping, maintenance, and security personnel
- Recruiting, training, and evaluating staff performance
- Managing staff schedules, leave, and attendance
- Resolving staff conflicts and addressing concerns
5. Security:
- Ensuring the safety and security of the premises, staff, and assets
- Coordinating with security personnel
- Implementing and enforcing security protocols and procedures
- Conducting regular security audits and risk assessments
Key Performance Indicators (KPIs):
- Cleanliness and organization of premises
- Quality and timeliness of food services
- Efficiency and effectiveness of maintenance operations
- Staff satisfaction and performance
- Incident-free security record