Hiring Only experienced Candidate No need of freshers
Pls contact directly
- Hiring location - Masab tank
Shift - 24 hrs or 12 hrs
Responsibilities:
Oversee the daily operations of the hotel front desk, ensuring smooth and efficient check-in and check-out processes
Manage and supervise a team of front office staff, providing guidance and support as needed
Ensure exceptional customer service by resolving guest issues and complaints in a timely and professional manner
Create and maintain a positive and welcoming atmosphere for guests
Train new front office staff on hotel policies, procedures, and customer service standards
Develop and implement strategies to optimize front office operations and improve guest satisfaction
Coordinate with other departments to ensure seamless communication and collaboration
Monitor and maintain financial records, including cash handling and billing processes
Stay updated with industry trends and best practices in hotel front office management
Perform any other duties as assigned by the management
Requirements:
Proven experience in hotel front office management
Strong leadership and supervisory skills
Excellent communication and interpersonal skills
Proven track record of delivering exceptional customer service
Ability to handle and resolve guest issues in a professional manner
Proficient in hotel property management systems (PMS) and MS Office
Attention to detail and strong organizational skills
Ability to work under pressure and meet tight deadlines
Flexibility to work shifts, including weekends and holidays
Bachelor's degree in hospitality management or a related field (preferred)
1 to 4 Years 
10,000 - 20,000 Per Month 
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