Edifying management pvt.ltd. jobs - Guest Relationship Manager

Guest Relationship Manager

Edifying management pvt.ltd.
experience Fresher
salary 17,500 - 22,500 Per Month
qualification
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Posted: 1 Month ago
Views: 3
Applications: 0
Openings: 1

Job Description

Responsibilities:
Providing exceptional service to guests
Implementing plans to improve customer satisfaction
Assisting with guests queries/disputes
Resolving complaints effectively
Sharing tips with the team to enhance customer service
Handling the arrival and departure of guests
Acting as a communication hub between guests and team members
Informing guests about updates of services
Providing reports to senior manager on the activities
Direct, coach and manage guest relations team to ensure all standards and operating procedures are adhered to
Appraise team’s performance and produce reports
Examine activities logbook, assign tasks appropriately and implement control schedule daily

Skills:
Excellent customer service skills
Knowledge of the hospitality industry
Familiar with ERP and MS Office softwares
Great leadership skills
Effective communication skills


    Job Particulars

    Who can applyFreshers
    Hiring Process Walk - In, Face to Face Interview
    Employment TypeFull Time
    Job Id1724896
    Job Category Others
    Locality Address Dum Dum
    StateWest Bengal
    Country India

    About Company

    Edifying management pvt.ltd.
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