Responsible for reception and guidance of guest and responsible for supervising field staffs, maintain the office day to day basis, answering phone calls handling customers complaint files document, maintain schedules, respond to customer enquiry.
Responsibilities:
Perform a variety of duties at the front desk.
Receive visitors by greeting and welcoming them.
Provide customer support by answering the phone and replying to emails in a timely manner.
Provide administrative support via phone or email.
Maintain the office and keep all the office equipment in check as well as order any necessary office supplies.
Responsible for maintaining office security and communicating with the security guards if needed.
Manage calendars by scheduling important meetings, arranging travel and accommodation, and so on.
Perform other clerical receptionist duties such as photocopying, transcribing, filing, keeping records of office expenses, sorting and distributing paperwork, and so on.
Interact with their colleagues to resolve important administrative matters and the like.