As a Field Verification Executive, your primary responsibility will be to conduct on-site verification of client addresses and confirm their residence status. You will play a crucial role in validating the authenticity of information provided by our clients, ensuring accuracy and reliability in our services. This position requires a high level of attention to detail, excellent communication skills, and the ability to manage time effectively.
Responsibilities:
- Conduct field visits to customers' locations to verify information and documentation.
- Collect and review verification documents such as identification, address proof, and other relevant materials.
- Ensure all collected information is accurate and complies with regulatory requirements.
- Record and update customer information in the company's database.
- Communicate effectively with customers to gather necessary information and explain verification requirements.
- Provide assistance to foreign customers, including addressing language barriers and cultural differences.
- Identify and report any discrepancies or suspicious activities to the Verification Manager.
- Maintain a high level of confidentiality and data protection standards.
- Provide regular updates and reports on verification activities to management.
- Collaborate with internal teams to ensure smooth and efficient verification processes.
- Stay updated with the latest regulations and guidelines related to verification and compliance.
- Work flexible hours, including early morning shifts, as required.
Qualifications:
- High school diploma or equivalent; Bachelor's degree in business, a related field preferred.
- Proven experience in a similar role, preferably in the banking or financial services industry.
- Strong understanding of verification processes and compliance regulations.
- Experience in handling foreign customers and understanding of international verification requirements.
- Excellent communication and interpersonal skills.
- Proficiency in multiple languages is a strong advantage.
- Ability to work independently and manage time effectively.
- Attention to detail and strong organizational skills.
- Proficiency in using Microsoft Office Suite and verification software/tools.
- Valid driver's license and willingness to travel extensively for field visits.
- Flexibility to work early morning shifts.
0 to 2 Years 
12,000 - 15,000 Per Month 
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