Sanchar technologies jobs - Field Technician

Field Technician

Sanchar technologies
experience Fresher
salary 11,000 - 12,000 Per Month
qualification
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Posted: 2 Months ago
Views: 5
Applications: 0
Openings: 1

Job Description

  • Answering customer inquiries and listen to their problems/asks
  • Troubleshooting customer reported problems – Remote support and On-site support.
  • Identifying root causes for the problems and taking corrective and preventive steps.
  • Generating problem reports, logging issues, escalation of critical issues.
  • Providing high-quality customer service and support during on-site jobs
  • Managing scheduling and workflow
  • Diagnosing issues to determine the right course of action
  • Identifying and securing any required tools or equipment
  • Documenting issues and processes, and sharing documentation with other relevant teams
  • Following established safety protocols, regulatory standards, and best practices
  • Communicating well with customers and building a positive brand reputation

 

Required Skills:

  • Good reasoning and analytical skills
  • Good listening skills


Job Particulars

Role Mechanic
Who can applyFreshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1733580
Locality Address Bhikaji Cama Place
StateDelhi
Country India

About Company

Sanchar Technologies

Sanchar Technologies have created history by making huge reputation within a single year of our launch. Established only a year ago in the year 2012 we are now dominating in the field of communication and networking products. Some of the best products we are providing to the customer around the country include antenna, GSM modem, routers and USB modems. We have setup a wonderful team of experts who have mastered the art of designing and manufacturing various products that make your communication and networking needs fulfilled. An amazing feature of our wonderful product range is that all of them are perfectly in rhythm with the modern high tech solutions. 

We have also proved our excellence in installing and deploying various software and hardware resources for those valuable clients who are part of industries such as telecommunication, energy management and process control. We also consist of a well setup fabrication unit that qualifies all international standards that are necessary to ensure best quality results and customer experience. Our greatest strength in achieving this excellent business success is undoubtedly the professionals and skilled people behind our various departments. Our well established manufacturing unit provides all support that is need for these experts to product the best outputs. No matter whether it is about the technicians in the manufacturing unit or managers in the import section, we have hired the right people that posse’s top qualities and capabilities. We keep our punctuality always and there will not be any breakage of deadlines or terms and conditions at any cost. 

This is one of the secrets behind our unmatched quality and positive customer reviews. We are keeping huge concentration on taking only high quality raw materials. We have made tie-ups with top notch raw material manufacturing vendors to ensure this factor. Some of the main features possessed by our products include increased efficiency, unmatched quality standards and corrosion resistance along with tensile strength. We are a well known trader, importer, wholesaler and distributor in this industry who have around 50 lakh to 1 Crore INR turn around per annum. Cheap rates are other main features of the Sanchar technologies which is an exceptional factor. Due to the rise in price many companies are getting affected these days. With our cost effective products that issue is solved to a great extend. Our in house workshop available for the total maintenance of the computers is a real boon. This ensures effective maintenance of computers within a certain time limit thus ensuring efficiency and time saving.

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