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Sanchar technologies jobs - Field service Executive

Field Service Executive

Sanchar technologies

location

experience

Fresher

salary

Salary not disclosed

qualification

B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)

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Posted: 4 Months ago

Views: 8

Applications: 1

Openings: 1

Job Description

Field service Executive for CCTV, Repeater Installation

Answering customer inquiries and listen to their problems/asks
Troubleshooting customer reported problems – On-site support.
Identifying root causes for the problems and taking corrective and preventive steps.
Providing training to the customer on software and solutions.
Product demonstration to customers.
Generating problem reports, logging issues, escalation of critical issues.
Understanding customer needs and concerns
Providing a high level of customer service
Preparing and submitting service reports
Providing technical direction to the team
Participating in the training of new team members

Required Skills:

Good reasoning and analytical skills
Good listening skills
Excellent verbal and written communication skills
Ability to effectively communicate with customers
Strong problem-solving skills
Ability to work independently
Ability to work well in a team environment

Job Particulars

EducationB.Com, BA, 10th Pass (SSC), 12th Pass (HSE)

Who can applyFreshers

Hiring Process Face to Face Interview

Employment TypeFull Time

Job Id1730326

Locality Address Bhikaji Cama Place

StateDelhi

Country India

About Company

Sanchar technologies

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