Groww jobs - Executive - Customer Success

Executive - Customer Success

Groww
experience Fresher
salary 22,000 Per Month
qualification
Read More...
share this job
save job
Job is expired
Posted: 2 Months ago
Views: 0
Applications: 3
Openings: 1

Job Description

Role: Executive - Customer Success

Skills and Expertise:
At Groww, customer-centricity is displayed in everything we do. We are obsessed with providing a seamless experience for our customers. Regardless of the touch points, our Customer Success Team ensures the customer finds what s/he needs in a fast and easy way. To make this happen, we are looking for dynamic and energetic professionals with good communication skills who demonstrate a customer-first attitude. This role is critical as it is the first point of call for the customers.

Expectations from successful candidates are:
1. Eagerness to learn about the company's products and their capabilities.
2. Ability to manage high volume of inbound customer queries.
3. Technical aptitude and the ability to understand and explain complex concepts in simple terms.
4. Ability to empathize with the customer and high customer centricity. 
5. Knowledge of other regional languages is helpful if the company works within the country.

Responsibilities:
●Provide technical support and ad-hoc training to customers who use the company’s product, replying to inbound queries.
●Ensure customers remain satisfied with the product by educating them about functional capabilities and possible upgrades.
●Aid with the development and improvement of the product by gathering feedback to identify recurring issues and addressing these with the product manager.
●Maintain excellent service standards, going above and beyond to ensure customer satisfaction and retention

Job Particulars

Who can applyFreshers
Hiring Process Telephonic Interview
Employment TypeFull Time
Job Id1746667
Job Category Tech Support
Locality Address Bangalore-Others
StateKarnataka
Country India

About Company

Groww
Similar Jobs
Technical Consultant
FRESHERSWORLDCOM
experience Fresher
locationBangalore
salary 20,000 - 25,000 Per Month
1 Month ago
Quick Apply
Technical Consultant
CLIENT OF TEAMLEASE SERVICE LTD
experience Fresher
locationBangalore
salary 20,000 - 25,000 Per Month
1 Month ago
Quick Apply
Technical Consultant
CLIENT OF TEAMLEASE
experience Fresher
locationBangalore
salary 20,000 - 25,000 Per Month
1 Month ago
Quick Apply
experience Fresher
locationBangalore
salary 20,000 - 25,000 Per Month
1 Month ago
Quick Apply
BPO/Telecaller
CLIENT OF FRESHERSWORLD
experience Fresher
locationBangalore
salary 30,000 - 35,000 Per Month
1 Month ago
Quick Apply
BPO/Telecaller
CLIENT OF FRESHERSWORLD
experience Fresher
locationBangalore
salary 30,000 - 35,000 Per Month
1 Month ago
Quick Apply
BPO/Telecaller
CLIENT OF FRESHERSWORLD
experience Fresher
locationBangalore
salary 30,000 - 35,000 Per Month
1 Month ago
Quick Apply
BPO/Telecaller
CLIENT OF FRESHERSWORLD
experience Fresher
locationBangalore
salary 30,000 - 35,000 Per Month
1 Month ago
Quick Apply
BPO/Telecaller
CLIENT OF FRESHERSWORLD
experience Fresher
locationBangalore
salary 30,000 - 35,000 Per Month
1 Month ago
Quick Apply
BPO/Telecaller
CLIENT OF FRESHERSWORLD
experience Fresher
locationBangalore
salary 30,000 - 35,000 Per Month
1 Month ago
Quick Apply
BPO/Telecaller
CLIENT OF FRESHERSWORLD
experience Fresher
locationBangalore
salary 30,000 - 35,000 Per Month
1 Month ago
Quick Apply
BPO/Telecaller
CLIENT OF FRESHERSWORLD
experience Fresher
locationBangalore
salary 30,000 - 35,000 Per Month
1 Month ago
Quick Apply
BPO/Telecaller
CLIENT OF FRESHERSWORLD
experience Fresher
locationBangalore
salary 30,000 - 35,000 Per Month
1 Month ago
Quick Apply
BPO/Telecaller
CLIENT OF FRESHERSWORLD
experience Fresher
locationBangalore
salary 30,000 - 35,000 Per Month
1 Month ago
Quick Apply
BPO/Telecaller
CLIENT OF FRESHERSWORLD
experience Fresher
locationBangalore
salary 30,000 - 35,000 Per Month
1 Month ago
Quick Apply
BPO/Telecaller
CLIENT OF FRESHERSWORLD
experience Fresher
locationBangalore
salary 30,000 - 35,000 Per Month
1 Month ago
Quick Apply
BPO/Telecaller
CLIENT OF FRESHERSWORLD
experience Fresher
locationBangalore
salary 30,000 - 35,000 Per Month
1 Month ago
Quick Apply
BPO/Telecaller
CLIENT OF FRESHERSWORLD
experience Fresher
locationBangalore
salary 30,000 - 35,000 Per Month
1 Month ago
Quick Apply
BPO/Telecaller
CLIENT OF FRESHERSWORLD
experience Fresher
locationBangalore
salary 30,000 - 35,000 Per Month
1 Month ago
Quick Apply
BPO/Telecaller
CLIENT OF FRESHERSWORLD
experience Fresher
locationBangalore
salary 30,000 - 35,000 Per Month
1 Month ago
Quick Apply
left slide     right slide
Active Jobs By Role
Accountant (115) Admin (11) Agriculture and Dairy (0) Architect (49) Bartender (0) Beauticians / Spa (5) Bouncer (2) BPO / Customer care (2453) Caretaker / Nanny (0) Carpenter (0) Cashier (1) Cleaner / Washer (3) Construction / Laborer (0) Content Writer (57) Counsellor (40) Cook / Chef (9) Data Analytics (10) Data Entry / Back Office (975) Design / Animation (186) Delivery (13) Digital marketing / SEO (30) Draughtsman/Draftsman (2) Driver (0) Doctor / Physician (6) Electrician (13) Engineer (2881) Engraver (0) Event Planner (0) Fire Fighter (0) Fitter (4) Gardener(Mali) (0) Ground Staff (1) Hospitality Executives (9) Housekeeping (0) HR (191) Insurance Consultant (1) Lab Technician (1) IT Software-Engineer (2292) IT - Mobile Developer (363) IT Software-QA/Tester (42) IT Hardware Engineer (202) Language Translator (1) Legal (2) Librarian (0) Management Trainee (66) Mechanic (67) Media / Journalism (6) MIS Executive (5) Moulder (0) Nurse (29) Nutritionist / Dietician (0) Operations (9) Office Assistant / Helper (4) Operator / Machinist (2) Packager (6) Painter (0) Pharmacist / Medical Rep (31) Photographer / Videographer (0) Physiotherapist (0) Plumber (0) Research/JRF/SRF (3) Receptionist / Front Office (44) Retail / Store Executive (24) Rigger (0) Sales / Marketing (528) Security / Guards (0) Sports Trainer (0) Tailor/ dress designer (1) Teacher (20) Tool & Die Maker (1) Tourist Guide (0) Trainer (1) Waiter / Steward (0) Ward Boy (0) Warehouse Executive (2) Welder (1) Others (28)
safety tipsSafety Tips
Teamlease does not charge any kind of payment for a job.
get job tipsHow to get a Job early? Follow these tips

1.The more the Jobs you apply, the higher your chances of getting a job.

2. Keep your profile updated Update

Recruiters prefer candidates with complete profile information.

3. Keep visiting the Teamlease.com daily

Daily visit will ensure you won’t miss out on any Job opportunity.

4. Watch videos to improve Watch videos

Be a better candidate than others by watching these Job-related videos.