Search Jobs here
Enter Job role to proceed
1 to 4 Years 
20,000 - 25,000 Per Month · Identify and diagnose issues and problems.
· Categorize and record reported queries and provide solutions.
· Support problem identification.
· Advise users on appropriate course of action.
· Monitor issues from start to resolution.
· Escalate, if needed, unresolved problems to a higher level of support.
· Provide essential online security advice and support.
· Access given to user as per there role assigned.
· Check in sail point for Access management.
· Receives and handles requests for service, following agreed procedures.
· Promptly allocates calls as appropriate.
· Logs incidents and service requests and maintains relevant records:
o Identifies and classifies incident types and service interruptions.
o Records incident and log using them by symptom and resolution.
· Hands on experience in MS-excel, MS-office tools.
· Perform Desktop Backup and restore Activities.
· Troubleshoot escalated issues of operating systems (windows XP, Windows7/8/8.1/10/Mac).
· Testing network connectivity, DNS Activity, DHCP, Ping Trace.
· Perform system ramp UP/DOWN Activities.
· Remote software/desktop troubleshooting.
· Working with VPN,VDI.
· Outlook, Skype, MS Teams issue Diagnosis and fix.
· Supporting Ticketing tools, emails, chat, calls.
· Identifying hardware and software solutions.
· Troubleshooting technical issues.
· Working on Single Sign on.
· Antivirus management and malware functions, threat protection management.
· Active directory and office 365.
Safety Tips
How to get a Job early? Follow these tips1.The more the Jobs you apply, the higher your chances of getting a job.
2. Keep your profile updated Update
Recruiters prefer candidates with complete profile information.
3. Keep visiting the Teamlease.com daily
Daily visit will ensure you won’t miss out on any Job opportunity.
4. Watch videos to improve Watch videos
Be a better candidate than others by watching these Job-related videos.
Jobs By Roles
Jobs By Cities
Applying Job & Updating your profile. Please wait…
Please review & update following critical information(s). Update & apply to become a matching Job applicant! Without this information, your profile may not get shortlisted.
