Responsibilities:
Assist the dentist/hygienist/therapist in all clinical procedures, providing chairside
assistance.
Maintain impeccable standards of hygiene and cross infection control, according to the
latest guidelines and following practice procedures and policy.
Prepare instrument trays for procedures.
Follow all practice procedures and protocols to maintain patient confidentiality
At the end of the surgical day, ensure the surgery management is adhered to in line with
practice procedures and policy.
Advise the Lead Nurse of any faulty or poorly functioning equipment, so that prompt
action can be taken to remedy any defects/problems and ensure service and
maintenance at the required frequency.
Ensure that all the relevant paperwork is completed promptly and accurately and that all
client records are updated and maintained, according to practice procedures.
Maintain Registration and comply with all GDC requirements.
Assist in managing the appointment book for all clinicians, ensuring that the daily
production targets can be met and the booking system is followed and to ensure a
smooth delay free workflow for patients or clinicians.
Build trusting and caring relationships with all patients, and take all reasonable steps to
ensure their comfort and retain them as a client. Maintain patient confidentiality at all
times.
Monitor stock levels for materials and sundries and order/liaise with Lead Nurse on
ordering.
Coordinate with the laboratory on timely dispatch and receipt of work.
Assist the clinical team and reception team in gaining acceptance for treatment plans
from clients and support the practice in gaining testimonials and referrals from clients
Proactively contribute to regular practice meetings.
Assist in manning the reception as the business necessitates, providing a customer focused and seamless patient journey according to the practice’s brand standards that
assists in recruiting and retaining patients.