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IMarque solutions pvt Ltd jobs - Customer Support Voice

Customer Support Voice

IMarque solutions pvt Ltd

location

experience

Fresher

salary

9,000 - 12,000 Per Month

qualification

Diploma, BA, Other Graduate, Other Post Graduate

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Posted: 24 Days ago

Views: 2

Applications: 0

Openings: 1

Job Description

Candidate should be a Graduate/ Diploma and willing to work in Rotational Shift/ Rotational Week-off.
Candidate with call center experience in Voice process preferable but Freshers can also apply
Candidate must have good command in Tamil and average communication in English
Basic Computer Knowledge preferable
Immediate joiners are preferred
Attractive Salary + PF + ESI + Performance Incentives, as applicable.

Responsibilities:

Handle incoming customer calls and provide effective solutions.

Assist customers with product and service inquiries.

Resolve customer complaints and issues efficiently.

Maintain accurate records of customer interactions.

Follow up with customers to ensure their issues are resolved.

Collaborate with other teams to address complex customer concerns.

Provide feedback on common issues to improve customer service processes.

Job Particulars

Role BPO / Customer care

EducationDiploma, BA, Other Graduate, Other Post Graduate

Who can applyFreshers

Hiring Process Face to Face Interview

Employment TypeFull Time

Job Id1766855

Job Category Diploma , Tech Support

StateTamil Nadu

Country India

About Company

IMarque solutions pvt Ltd

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