Freshersworldcom jobs - Customer Support Service

Customer Support Service

Freshersworldcom

Kolkata

Fresher

25,000 - 45,000 Per Month

Certificate Course (ITI), Diploma, M Phil / Phd, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW

Job Description

Roles and Responsibilities

Have to resolve customer queries over Email and Calls
Have to solve the queries or the problems of the customers.
Good communication skills writing, Oral and verbal.
Good computer knowledge, good typing speed.
Flexible to work in 24*7 environments,
Candidate should be comfortable working with WFO as per business requirements.
Basics of computer and knowledge of MS Office (Word, Excel, PowerPoint) and latest operating systems.
Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

Job Particulars

Role BPO / Customer care

EducationCertificate Course (ITI), Diploma, M Phil / Phd, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW

Who can applyFreshers

Hiring Process Face to Face Interview

Employment TypeFull Time

Job Id1771334

Job Category Diploma , Tech Support

Locality Address Bhawanipur

StateWest Bengal

Country India

About Company

Freshersworldcom

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