Open Position: Customer Support/Sales - Outbound
Roles and Responsibilities:
* Resolve Customer Queries in Accounts
* Help Customers improve their customer engagement by using SMS/Whatsapp
* Plan and Support latest features and Upcoming events to maximize SMS/WhatsApp usage
Skills
* Passion to offer solutions to customers
* Fluent in [specific languages English, Hindi, Tamil or Telugu].
* Good In multi-tasking and prioritization manage and track of client details.
* Ability to Interact via various channels, such as live chat, emails, social media and direct calls
* Good Presentation and closing skills
Qualifications:
* Graduate in finance, business administration, IT, or a related field.
* Diploma or certificate in Tally ERP 9 preferred.
* Google sheet, Microsoft Word
* 1-2 Years experience in Customer support/Sales
* Female Preferred.