Review of service receipt tools such as Mailbox/SharePoint/Shared drive
Enters new orders/quotes from customers through order entry systems,
with emphasis on error-free order management
Enters changes and cancellations from customers through order entry
systems (MFGPRO, CCP) using required customer metrics
Maintains accurate and organized order files, order acknowledgments
and customer contact information to the required shared
drives/tools/systems
Proactively communicates in a timely manner with internal
teams/stakeholders regarding order verification queries, order status,
pricing, and shipment status.
To be competent on 1-2 process task (Portal, Order Entry or quoting)
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