jobs near me
JOBS NEAR ME
JOBS
dropdown
MORE
dropdown






  1. Home/ 
  2. Jobs/ 
  3. India/ 
  4. Chennai/ 
  5. Customer Support Representative

Infologia Technologies Private Limited jobs - Customer Support Representative

Customer Support Representative

Infologia Technologies Private Limited
location
Chennai
experience Fresher
salary 12,000 - 20,000 Per Month
qualification
12th Pass (HSE)
share this job
save job
Job is expired
Posted: 2 Months ago
Views: 1
Applications: 0
Openings: 1

Job Description

Job Summary: We are seeking Customer Support Representative to join our call center team. The ideal candidate will be responsible for handling customer qualifications, providing solutions, and ensuring a high level of customer satisfaction. The role involves working in a dynamic and fast-paced environment while adhering to company policies and maintaining service quality standards.

Key Responsibilities:
Process Adherence: Follow standard operating procedures and ensure compliance with quality and service guidelines.
Problem Solving: Communicate with customer to qualify as per client’s requirement and transfer call to the second level associate. 
Documentation: Maintain detailed logs of interactions and document any actions taken.
Key Responsibility Areas: Meet or exceed daily, weekly, and monthly targets, including call handling time, resolution rates, and customer satisfaction scores.

Required Skills:
Communication: Excellent verbal and written communication skills in English.
Customer Focus: Strong customer service orientation with the ability to manage diverse customer concerns.
Problem-Solving: Ability to understand customer requirement effectively and efficiently.
Technical Proficiency: Basic understanding of computer systems, CRM software, and telephone systems.
Time Management: Ability to prioritize tasks and manage time effectively in a high-volume environment.

Job Particulars

Role BPO / Customer care
Education12th Pass (HSE)
Who can applyFreshers
Hiring Process Walk - In, Not-Defined
Employment TypeFull Time
Job Id1782480
Job Category BPO , Walkins
Locality Address Chromepet
StateTamil Nadu
Country India

About Company

Infologia Technologies Private Limited
Jobs By LocationVIEW ALL
Others also searched for
Job Details Videos
VIEW ALL
Active Jobs By Role
safety tipsSafety Tips
Teamlease does not charge any kind of payment for a job.
get job tipsHow to get a Job early? Follow these tips

1.The more the Jobs you apply, the higher your chances of getting a job.

2. Keep your profile updated Update

Recruiters prefer candidates with complete profile information.

3. Keep visiting the Teamlease.com daily

Daily visit will ensure you won’t miss out on any Job opportunity.

4. Watch videos to improve Watch videos

Be a better candidate than others by watching these Job-related videos.

jobs by roleJobs By Roles
jobs by cityJobs By Cities
Information
Contact Us|Business Enquiries|FAQ|Blog|Referral
Copyright © 2025 TeamLease. All rights reserved
ISO 27001 Information Technology Security Management System. Certified by British Standards
Terms & Conditions|Privacy Policy|Sitemap1743664597
Teamlease
Partner Sites
Freshersworld
Myteamlease
Apprentices