Job description

What we can do for you:

At Millions Kart, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our competitive pay and benefits package.

What you can expect from us?

We succeed together and believe the best inspire the best, so we invest in supporting each other, learning together, and celebrating our success.

We can’t wait to see where your ambitions take you at Millions Kart. Apply today!

We are looking for a qualified Customer Support to manage a team of representatives who will offer excellent customer service.

Responsibilities:
Managing a team of representatives offering customer support.

Overseeing the customer service process.
Resolving customer complaints brought to your attention.
Conducting quality assurance surveys with customers and providing feedback to the staff.
Possessing excellent product knowledge to enhance customer support.
Maintaining a pleasant working environment for your team.

Skills
1. Graduation in relevant field.
2. Excellent interpersonal and written and oral communication skills.

3. Knowledge of CRM systems.4. Must have basic knowledge of MS Excel or MS Word

5. Quick Learner & having catching skills.

6. Knowledge of mediation and conflict resolution techniques is preferable

Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹25,000.00 per month

Shift schedule: