Cybaemtech jobs - Customer Support Executive

Customer Support Executive

Cybaemtech
experience Fresher
salary Salary not disclosed
qualification
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Posted: 1 Month ago
Views: 2
Applications: 0
Openings: 1

Job Description

We are seeking a motivated and energetic Customer Support Executive to join our team. The ideal candidate will be responsible for resolving queries of customers, providing product information, addressing inquiries, and generating leads to support our sales and customer service objectives.

  • Manage large amounts of incoming calls
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Analyzing customer needs and recommending products based on those needs.
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer
  • interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers

 

Required skills:

  • Good typing Speed.
  • Good Communication Skill.
  • Basic Computer Skills
  • Discipline, Positive Attitude & Punctuality

Job Particulars

Who can applyFreshers
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id1747914
Locality Address Viman Nagar
StateMaharashtra
Country India

About Company

Cybaemtech
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