TELECONNECT GLOBAL SERVICES jobs - Customer Support Executive

Customer Support Executive

TELECONNECT GLOBAL SERVICES

Mumbai

Fresher

15,000 - 20,000 Per Month

Diploma, BA, 12th Pass (HSE)

Job Description

Designation : Customer support executive (CSE)
Gadget required : Mobile/Laptop/PC
Working hours : *3-4 hrs in a day ( flexible Timings)
*Working days: Monday to Friday

Saturday and Sunday holiday
Salary( : 15000/-+ INCENTIVES
Identification: Virtual ID card will be given
3 days process and product related training

Responsibilities:

Responding to customer inquiries and resolving problems in a professional and timely manner

Assisting customers with product information, ordering, billing, and account inquiries

Providing technical support for software, hardware, and other products

Ensuring customer satisfaction and maintaining a high level of customer service

Recording and maintaining accurate customer records and information

Collaborating with other departments to resolve customer issues

Identifying and escalating complex issues to the appropriate teams

Keeping up-to-date with product knowledge and industry trends

Contributing to the improvement of customer support processes and procedures

Job Particulars

Role BPO / Customer care

EducationDiploma, BA, 12th Pass (HSE)

Who can applyFreshers

Hiring Process Telephonic Interview, Not-Defined

Employment TypePart Time

Job Id1785418

Job Category Diploma , Part Time , Walkins , Tech Support , Work from Home

Locality Address Thane

StateMaharashtra

Country India

About Company

TELECONNECT GLOBAL SERVICES

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