Starwalk Service Pvt. Ltd. jobs - Customer Support Executive

Job Title: Customer Support Executive

Location: Indore

Employment Type: Contractual for 3 months

Salary: 13,000 INR

Work Schedule: Rotational week-offs and shifts

Responsibilities:

• Handle customer inquiries via phone, email, or chat promptly and professionally.
• Provide accurate information on products, services, and policies.
• Assist in troubleshooting technical issues or directing to appropriate departments.
• Maintain professionalism and empathy in customer interactions.
• Collaborate to enhance customer service procedures.

Requirements:

• Avg English and Hindi communication skills (verbal and written).
• Prior customer service experience preferred.
• Ability to multitask in a fast-paced environment.
• Problem-solving abilities and customer-oriented mindset.
• Proficiency in computers and customer service software.

Qualifications:

• Minimum high school diploma or equivalent.

Additional Information:

• This is a contractual role with a monthly salary of 13,000 INR. Rotational week-offs and shifts are part of the work schedule.

StarWalk Services is an equal opportunity employer. We embrace diversity and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, or disability status.

Job Types: Full-time, Fresher, Contractual / Temporary

Contract length: 6 months

Pay: ₹12,000.00 - ₹13,000.00 per month

Schedule:

• Day shift
• Rotational shift

Education:

• Higher Secondary(12th Pass) (Required)

Language:

• Hindi (Preferred)
• English (Preferred)

Work Location: In person