Imarque solutions Pvt Ltd jobs - Customer Support Executive

We are looking for Graduate professionals who can make Outbound calls to Customers and communicate in Telugu / Kannada language.
Candidate should be a graduate and willing to work in rotational Shift.

Handling Outbound Calls to the customers for Sales process
Provide accurate, valid & complete information by using the right methods/ tools. Identify and assess customer needs to achieve customer satisfaction.

Candidate with call center experience preferable but Freshers can also apply.
Candidate must have good command in Telugu / Kannada with Manageable English

Skills:

Excellent verbal and written communication skills

Strong problem-solving and analytical abilities

Ability to work well in a team environment

Proficiency in customer support software and CRM systems

Knowledge of basic computer hardware and software

Ability to remain calm and composed in stressful situations

Attention to detail and accuracy