IEnergizer jobs - Customer Support Executive

Customer Support Executive

IEnergizer
experience Fresher
salary 14,000 - 17,000 Per Month
qualification
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Posted: 17 Hours ago
Views: 0
Applications: 0
Openings: 1

Job Description

Responsibilities:
Responding to customer inquiries and resolving problems in a professional and timely manner
Assisting customers with product information, ordering, billing, and account inquiries
Providing technical support for software, hardware, and other products
Ensuring customer satisfaction and maintaining a high level of customer service
Recording and maintaining accurate customer records and information
Collaborating with other departments to resolve customer issues
Identifying and escalating complex issues to the appropriate teams
Keeping up-to-date with product knowledge and industry trends
Contributing to the improvement of customer support processes and procedures

Qualifications:
Excellent communication and interpersonal skills
Strong problem-solving abilities
Ability to handle high-stress situations and difficult customers
Attention to detail and accuracy
Ability to multitask and prioritize workload
Familiarity with customer support software and CRM systems
Positive attitude and willingness to learn

Job Particulars

EducationB.Com, BA, BBA/BBM, BCA
Who can applyFreshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1748547
Locality Address Anand Vihar , Aurobindo Marg , Bhikaji Cama Place , Chanakyapuri , Chittaranjan Park
StateDelhi, Haryana, Uttar Pradesh
Country India

About Company

IEnergizer
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