IEnergizer jobs - Customer Support Executive

Key Responsibilities:

• Handle incoming customer calls, emails, and chats to resolve queries and issues.
• Provide information regarding products/services in a clear and concise manner.
• Escalate unresolved issues to the appropriate department and ensure timely follow-up.

Requirements:

• Education: Undergraduates and Graduates both can apply.
• Experience: Minimum 6 months of experience in Customer Support or related fields.
• Good communication skills in English 
• Strong problem-solving skills and the ability to think on your feet.
• Familiarity with customer service tools and CRMs is an added advantage.
• Ability to work in a fast-paced environment and handle pressure.

Training:

• 15 days of unpaid training before starting the role.

Work Schedule:

• 6 days a week with rotating shifts .