Clevora Global Outsourcing Services jobs - Customer Support Executive

Customer Support Executive

Clevora Global Outsourcing Services
experience Fresher
salary 12,000 - 15,000 Per Month
qualification
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Posted: 3 Months ago
Views: 2
Applications: 1
Openings: 1

Job Description

Need to resolve and issues of the customer related to their payment. Freshers with good communication can join. Day shifts, No Targets, No Salary deduction. Good work atmosphere. 

  • Manage large amounts of incoming calls
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Analyzing customer needs and recommending products based on those needs.
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer
  • interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers

 

Required skills:

  • Good typing Speed.
  • Good Communication Skill.
  • Basic Computer Skills
  • Discipline, Positive Attitude & Punctuality

Job Particulars

Who can applyFreshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1720146
Job Category Tech Support
Locality Address Kirti Nagar , Moti Nagar
StateDelhi
Country India

About Company

Clevora is a privately held organization and was incorporated in 2011. The company provides business process outsourcing solutions to small and large scale establishments.

We are an INDIAN incorporated firm and have corporate office in Delhi. Our primary service offerings include call centre services, back office solutions, Data Management (these services include all forms of data capture and data enhancement services) and software development solutions. We operate 24x7 and are available to assist you with your business requirements according to your time zone.

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