Novac Technology Solutions jobs - Customer Support Executive

Customer Support Executive

Novac Technology Solutions
experience Fresher
salary 15,000 - 30,000 Per Month
qualification
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Posted: 12 Days ago
Views: 11
Applications: 6
Openings: 1

Job Description

Roles and Responsibilities:


  • Handling calls/ queries / requests pertaining to product and service for outbound calls effectively.
  • Calling the customers to remind their due date of the instalment.
  • Complaint Management. Solving customer grievances.
  • Applying process / product Knowledge in replying to customers 
  • Develop and maintain a comprehensive knowledge of company products and services
  • Stay up-to-date with industry trends and best practices in customer service
Immediate joiners are preferred.


BENEFITS:* 5 Days Working* General Shift* SALARY + PF + ESIC+ GRATUITY + TERM INSURANCE + ATTRACTIVE INCENTIVES.* ANNUAL INCREMENTS* CAREER / IJP Growth
opportunities


Qualification : 12th / any degree.

Skills:
Excellent communication skills
Customer-focused approach
Problem-solving abilities
Ability to handle difficult customers
Attention to detail
Time management skills
Familiarity with CRM software
Proficiency in Microsoft Office

Job Particulars

Who can applyFreshers
Hiring Process Walk - In, Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id1756157
StateTamil Nadu
Country India

About Company

NOVAC is a digital transformation and cloud solutions company with strong technology and domain expertise in Financial Services, Insurance Services, Retail Solutions and Digital Learning.
Novac is judged among the Top 25 Best places to work for by Great place to Work for Institute and Economic Times.
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