Multiple jobs - Customer Support Executive

Responsibilities:                             

• Handle Inbound and Outbound calls
• Follow timeline                              
• Create a successful Customer service level
• The system is to be updated with up-to-date comments
• Responding to customer inquiries and resolving problems in a professional and timely manner
• Assisting customers with product information, ordering, billing, and account inquiries
• Providing technical support for software, hardware, and other products
• Ensuring customer satisfaction and maintaining a high level of customer service
• Recording and maintaining accurate customer records and information

Requirements:                                        

• Should know to speak Hindi fluently          
• Basic English and Computer Knowledge must     
• Ability to remain calm and composed in stressful situations
• Attention to detail and accuracy
• Ability to work well in a team environment