• Make outbound calls to potential customers with a focus on sales, lead generation, or customer engagement, following the provided script and guidelines.
• Present products/services in a persuasive and informative manner.
• Address customer inquiries, resolve concerns, and provide accurate information.
• Meet or exceed daily/weekly/monthly sales targets and Key Performance Indicators (KPIs) set by the company.
• Build and maintain positive relationships with customers.
• Ensure active listening, empathy, and problem-solving.
• Generate and maintain reports related to call outcomes and performance metrics.
• Adhere to company policies, industry regulations, and compliance standards.
• Maintain a high level of quality in all interactions and transactions.
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