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Dialback Private Limited jobs - Customer Support Executive

Customer Support Executive

Dialback Private Limited
location
Bangalore
experience 1.5 Years
salary Salary not disclosed
qualification
BA, 12th Pass (HSE)
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Posted: 3 Months ago
Views: 3
Applications: 0
Openings: 1

Job Description

Job Description: Customer Support Executive 
Location: Bangalore 

Overview: We are seeking a dedicated and experienced Customer Support Executive to join our team at Dialback Private Limited. The ideal candidate should possess strong communication skills, customer-centric attitude, and the ability to resolve customer issues promptly and efficiently. 

Responsibilities: 
1. Handle customer complaints, provide appropriate solutions, and offer alternatives within specified time limits. 
2. Manage both inbound and outbound customer interactions effectively. 
3. Address customer concerns through email and chat platforms, ensuring timely responses and resolutions. 
4. Demonstrate excellent communication skills to effectively interact with customers and internal teams. 
5. Language proficiency in Hindi, English, and proficiency in one local language is preferred. 
6. Education qualification of 12th grade or above. 
7. Minimum 1+ years of experience in handling customer queries or similar roles. 
8. Immediate availability to join the team. 

Job Particulars

Role BPO / Customer care
EducationBA, 12th Pass (HSE)
Who can applyExperienced (1.5 Years)
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1696663
Job Category Tech Support
Locality Address Marathahalli
StateKarnataka
Country India

About Company

Dialback Private Limited
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