As the need for premium customer service arises, a highly proficient communicator with tangible skills in verbal communication and active listening is greatly imperative.

Key Responsibilities:

- Answering our valued customer's phone calls

- Proficiently responding to emails

- Diligently resolving customer complaints

To seamlessly perform these tasks, experience and proficiency in using helpdesk software are mandatory.
Exhibiting exceptional customer service skills, the ability to work under pressure, and a knack for problem-solving are other preferred qualities for an ideal candidate.

Your primary role will be to ensure customer satisfaction by meeting their needs promptly and efficiently. Thus, candidates with previous customer service experience will be highly favored.