HRH NEXT SERVICELTD jobs - Customer Support Associate

Customer Support Associate

HRH NEXT SERVICELTD

Bangalore

Fresher

13,000 - 15,000 Per Month

Diploma, BA, 12th Pass (HSE)

Job Description

Customer Support Associate voice and Non Voice Good In English And Hindi

Any Degree Mandatory

Both Fresher And Experience can apply

Salary 13000 To 15000

Monday To Saturday 9:30 am to 6 pm.

Responsibilities:

Respond to customer inquiries via phone, chat, and email in a timely and professional manner.

Resolve customer issues and complaints effectively, ensuring high customer satisfaction.

Document and update customer records based on interactions.

Collaborate with other departments to resolve complex customer issues.

Identify and escalate priority issues to the appropriate teams.

Maintain a deep understanding of our products and services to provide accurate information.

Meet performance standards and targets for response time, resolution time, and customer satisfaction.

Skills:

Communication

Problem-solving

Customer Service Software

Multitasking

Time Management

Empathy

Technical Troubleshooting

Data Entry

Active Listening

Conflict Resolution

Job Particulars

Role BPO / Customer care

EducationDiploma, BA, 12th Pass (HSE)

Who can applyFreshers

Hiring Process Face to Face Interview

Employment TypeFull Time

Job Id1779007

Job Category Diploma , Tech Support

Locality Address BTM

StateKarnataka

Country India

About Company

HRH NEXT SERVICELTD

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