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Fresher 
10,000 - 25,000 Per Month *Engage with customers through online chat and messaging platforms, responding to inquiries, providing information, and offering assistance.
* Assist customers in navigating our products or services, addressing their questions, concerns, and technical issues.
* Troubleshoot and resolve customer problems, escalating complex issues to higher levels of support when necessary.
* Maintain a high level of professionalism and customer service etiquette in all interactions.
* Document customer interactions, including the nature of inquiries, solutions provided, and any follow-up actions.
* Meet or exceed performance targets, including response time, customer satisfaction scores, and chat volume goals.
* Stay updated on product knowledge and company policies to provide accurate and up-to-date information to customers.
* Collaborate with team members and other departments to ensure consistent and effective customer support.
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