Qualifications:
Bachelor’s degree in Business, Marketing, Information Technology, or a related field.
Proven experience in a customer success or similar customer-facing role.
Basic knowledge of AWS concepts, including services such as EC2, S3, RDS, and VPC.
Strong analytical and problem-solving skills with the ability to identify and capitalize on business opportunities.
Excellent communication and interpersonal skills with the ability to build rapport with customers.
Self-motivated and results-oriented with a passion for delivering exceptional customer service.
Skills:
Excellent interpersonal skills
Great communicators
Passion for what they are selling
Willingness to roll up their sleeves and get the job done
No fear calling and following-up with clients
Positive attitude
Creative and passionate about helping others
Sincere empathy for people and clients
Ability to multi-task across different platforms and forms of communication
Ability to work well under pressure and with a team