One point one solution jobs - Customer Service Representative
Customer Service Representative
Fresher
25,000 - 45,000 Per Month
Posted:
9 Months ago
Views:
Applications:
Openings:
1
Job Description
We have openings in BPO for Voice and Non voice Process as Customer Service Representative. Salary upto 45k.
Responsibilities:
Respond to customer inquiries via phone, email, and chat
Resolve customer issues and provide solutions in a timely manner
Maintain detailed and accurate records of customer interactions
Provide information about products and services
Escalate complex issues to appropriate departments
Follow up with customers to ensure their issues have been resolved
Work collaboratively with team members to achieve overall company goals
Participate in ongoing training and professional development
Qualifications:
High school diploma or equivalent
Previous customer service experience is preferred
Excellent communication skills, both verbal and written
Strong problem-solving abilities
Ability to multitask and manage time effectively
Proficient in using computer systems and software
Understanding of basic product and service knowledge
Ability to remain calm and professional in stressful situations
Job Particulars
Education
12th Pass (HSE)
Who can apply
Freshers
Hiring Process
Face to Face Interview
Employment Type
Full Time
Job Id
1751469
Job Category
Tech Support
Locality Address
Turbhe
State
Maharashtra
Country
India
About Company
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