Customer Service jobs in Mumbai at Car Trade Tech Ltd

We are seeking energetic and dynamic individuals to join our Operations team. As an customer service, you will be responsible for reaching out to potential customers, introducing our products/services, and generating leads. This role requires good communication skills, a positive attitude, and the ability to work in a fast-paced environment.

Responsibilities:

Conduct inbound and outbound calls to potential customers from provided leads.
Introduce and explain our products/services to prospects.
Gather and document customer information accurately.
Answer incoming calls from customers and address their inquiries.
Achieve daily/weekly/monthly targets for lead generation and sales.
Maintain a high level of professionalism and customer service.

Eligibility Criteria:

Age group between 18-32 years
Excellent verbal communication skills.
Strong interpersonal and persuasive skills.
Previous experience in telemarketing or customer service is a plus.
Ability to work independently and as part of a team.
Basic computer skills
Goal-oriented and self-motivated.

Qualifications:

HSC + 6 month experience
Graduation - Fresher
Proven experience in telemarketing or a related field is advantageous.

Additional Information:

6 working with a Rotational week off.
Fresher Candidate can also apply
No night shifts
Working days:- 6 days (Rotational week off)
Shift time 8 am - 8 pm (Any 9 hours)

Candidate profile details:

OK with Inbound & Outbound calling (6 hrs. calling compulsory),
Should be flexible for any profile and have above average communication skills
Should not have any employment gap /graduate fresher's can be considered.
Undergraduate with at least 6 months of experience is ok.
We do not provide any incentives

Part of CarTrade Tech, CarWale's mission is to bring delight in car buying, we offer a bouquet of reliable tools and services to help car consumers decide on buying the right car, at the right price and from the right partner.