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The Overseas Consultant jobs - Customer Service/Customer Support

Customer Service/Customer Support

The Overseas Consultant

location

experience

Fresher

salary

Salary not disclosed

qualification

B.Com, BA, BBA/BBM

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Posted: 4 Months ago

Views: 1

Applications: 1

Openings: 2

Job Description

Selected intern's day-to-day responsibilities include:

1. Assisting customers with inquiries, providing accurate information, and resolving issues promptly
2. Managing and maintaining customer accounts, ensuring all details and documentation are up to date
3. Collaborating with cross-functional teams to address customer concerns and improve overall service quality
4. Conducting research and analysis to identify trends and patterns in customer feedback, contributing to process improvements
5. Supporting the creation and maintenance of customer support materials, including FAQs and knowledge base articles

Skill(s) required

English Proficiency (Spoken)

English Proficiency (Written)

MS-Excel

MS-Office

Who can apply

Only those candidates can apply who:

1. are available for full time (in-office) internship

2. have relevant skills and interests

Perks

Certificate

Letter of recommendation

Flexible work hours

Informal dress code

5 days a week

Free snacks & beverages

Number of openings

2

Job Particulars

Role BPO / Customer care

EducationB.Com, BA, BBA/BBM

Who can applyFreshers

Hiring Process Face to Face Interview

Employment TypeInternship / Projects

Job Id1450394

Job Category Internship , BSc/BCA/BBM , Tech Support

StateTamil Nadu

Country India

About Company

The Overseas Consultant

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