CSTech Infosolutions Private Limited jobs - Customer Service/Customer Support

Customer Service/Customer Support

CSTech Infosolutions Private Limited
experience Fresher
salary Salary not disclosed
qualification
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Posted: 1 Month ago
Views: 1
Applications: 1
Openings: 2

Job Description

  Key Responsibilities:


1. Respond to customer inquiries promptly via email, chat, or phone, ensuring high-quality and professional assistance.
2. Provide product information and resolve customer complaints efficiently to ensure customer satisfaction.
3. Maintain accurate records of customer interactions and transactions using MS Excel, ensuring data integrity.
4. Collaborate with cross-functional teams to address customer concerns and escalate unresolved issues to the appropriate channels.
5. Assist in the development and implementation of customer service policies and procedures to enhance service quality.
6. Continuously update knowledge of company products and services to provide accurate information to customers.
7. Contribute to the overall growth and success of the organization by actively participating in team meetings and suggesting process improvements.
 

Skill(s) required

  • English Proficiency (Spoken)
  • English Proficiency (Written)
  • Hindi Proficiency (Spoken)
  • MS-Excel
  • MS-Office
  •  

    Who can apply

    Only those candidates can apply who:

    1. are available for full time (in-office) internship

    2. have relevant skills and interests

    Perks

  • Certificate
  • Letter of recommendation
  • Informal dress code
  • Number of openings

    2

     


    Job Particulars

    EducationBA
    Who can applyFreshers
    Hiring Process Face to Face Interview
    Employment TypeInternship / Projects
    Job Id1650665
    StateKarnataka
    Country India

    About Company

    CSTech Infosolutions Private Limited
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