CSTech Infosolutions Private Limited jobs - Customer Service/Customer Support

Customer Service/Customer Support

CSTech Infosolutions Private Limited

Bangalore

Fresher

Salary not disclosed

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Posted: 13 Days ago

Applications: 1

Openings: 2

Job Description

Key Responsibilities:

1. Respond to customer inquiries promptly via email, chat, or phone, ensuring high-quality and professional assistance.
2. Provide product information and resolve customer complaints efficiently to ensure customer satisfaction.
3. Maintain accurate records of customer interactions and transactions using MS Excel, ensuring data integrity.
4. Collaborate with cross-functional teams to address customer concerns and escalate unresolved issues to the appropriate channels.
5. Assist in the development and implementation of customer service policies and procedures to enhance service quality.
6. Continuously update knowledge of company products and services to provide accurate information to customers.
7. Contribute to the overall growth and success of the organization by actively participating in team meetings and suggesting process improvements.

Skill(s) required

English Proficiency (Spoken)

English Proficiency (Written)

Hindi Proficiency (Spoken)

MS-Excel

MS-Office

Who can apply

Only those candidates can apply who:

1. are available for full time (in-office) internship

2. have relevant skills and interests

Perks

Certificate

Letter of recommendation

Informal dress code

Number of openings

Job Particulars

Role BPO / Customer care

EducationBA

Who can applyFreshers

Hiring Process Face to Face Interview

Employment TypeInternship / Projects

Job Id1650665

Job Category Internship , Tech Support

StateKarnataka

Country India

About Company

CSTech Infosolutions Private Limited

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